Why do some older App Store and Google Play reviews mention connection problems?
EasyPoker launched in 2018, and many of those reviews were written years ago against a
much older version of the app. Store ratings are lifetime cumulative averages: a review
from 2020 counts exactly as much as one written this week, and neither we nor you can
filter them out. Those reviews are real and we are not disputing them – but what they
describe is a version of EasyPoker that no longer exists. The connection handling, the
server and the reconnect logic have all been rebuilt since.
What actually caused the old connectivity problems, and what changed?
Most of it came down to how the app and server handled a player dropping out mid-hand.
If a phone lost signal, locked, or switched networks, the server could leave that seat in
a half-connected state – which is what produced frozen tables, games that would not
start, and in the worst cases two games spilling into each other. We rebuilt this in
stages through 2026: the reconnect and heartbeat system was refactored in June, server
guards were added in July that make it impossible to be seated at two tables at once, and
in August the server began fully resetting table state on reconnect and when new games
start. Rejoining now returns you to your seat instead of leaving a ghost behind.
Why might the rating I see in my app store be different?
The figures on this page are the overall international figures shown in our App Store
Connect and Google Play Console dashboards. Public store listings are localized by
storefront or region, so the rating average and number of ratings you see may be higher
or lower where you live. The figures are not contradictory; they cover different
geographic scopes.
Why is the Google Play rating lower than the App Store rating?
As of 22 August 2026, EasyPoker’s all-time average is 4.63 on the App Store and 3.83 on
Google Play. But over the last 28 days the Google Play average is 4.65 – effectively
level with iOS. The gap in the all-time figures is real, and almost all of it is history.
Android covers a far wider range of devices, and the Android build carried the
performance and connectivity problems for longer – slow frame rates on older hardware in
particular. That has been a focus through 2026: heavy shadow rendering was removed, asset
file sizes were cut, the input system was replaced, and frame rate and audio were
optimised across several releases. A lifetime average moves slowly – roughly 3,170
ratings sit behind it – so the all-time number will lag the current state of the app for
a long time yet. The 28-day figure is where the change shows up
first.
How often is EasyPoker updated?
Roughly weekly. Between 10 April and 11 August 2026 we shipped 22 updates – a new build
about every five days. Most are small: a bug someone reported, something we spotted in
analytics, a translation, a performance pass. Bigger features ship the same way, in
pieces, rather than as rare large releases.
Is EasyPoker stable now?
We believe so, but we would rather point at what changed than ask anyone to take our word
for it. The release notes on this page list every fix by version and date, and the App
Store and Google Play listings show the current version independently. If something does
not work, tell us – that is genuinely how most of these entries
got written.
Where does EasyPoker get feedback from?
App Store and Google Play reviews, the in-app support form, email to
allin@easy.poker, and analytics showing where
players actually get stuck. Anything reproducible usually ships as a fix within a week
or two.
Where else can I see EasyPoker release notes?
The current version’s notes appear on the
App Store
and
Google Play
listings, but both only show the most recent update. This page keeps release notes
from version 1.3.46 onward, with the version number and release date for each build.